Contact us

To contact Dogtag via post or telephone, please use the relevant address below.

CUSTOMER SERVICE, POLICY SALES, GENERAL ENQUIRIES:

Dogtag Ltd
6 Magellan Terrace,
Gatwick Road,
Crawley, RH10 9PJ

Telephone: 08700 DOGTAG (08700 364824)
E-mail: enquiries@dogtag.co.uk

Calls will be charged at your provider's national rate.

MEDICAL EMERGENCIES:

For 24 hour emergency assistance during your trip contact our medical emergency service quoting your TAG number and the scheme reference number.

This will be:

ROCK/EUST/2007 (07DGS & 07DGA) if you bought your policy up to 05/02/08 and ROCK/EUST/2008 (08DGS & 08DGA) if you bought your policy on or after 06/02/08

Telephone: +44 8707 744 789
E-mail: medicalops@europ-assistance.co.uk

Emergency verification of your insurance and any vital medical information can be accessed at www.dogtag.co.uk/proof.

Members should log in to Members to update this information if need be.

OTHER CLAIMS:

To obtain a claims form please contact Europ Assistance (please have your scheme reference number: ROCK/EUST/2007 (07DGS & 07DGA) for policies bought before 06/02/08 or to ROCK/EUST/2008 (08DGS & 08DGA) thereafter and have your TAG number handy)

Telephone: 0870 73 76 073
E-mail: claimsgeneral@europ-assistance.co.uk

You must do this within one month of returning home from your trip.

ADVERTISING AND MARKETING PROPOSALS :

We can only accept these by e-mail: mike@dogtag.co.uk