UK CONTACT
DETAILS
Sales Enquiries:
Tel: 0800 0364824; email: enquiries@dogtag.co.uk
Customer Service:
Tel: 0870 0364824; email: enquiries@dogtag.co.uk
Corporate Enquiries:
Tel: +44 (0) 131 248 3090; email: hq@dogtag.net
Press & PR Enquiries:
Tel: +44 (0) 131 248 3090; email: press@dogtag.net
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UK CLAIMS & MEDICAL EMERGENCY
INFO
NOTE! For CLAIMS and EMERGENCY MEDICAL
ASSISTANCE
First check your policy number. There are two policy number
formats:
1. For Policy Numbers starting with 7
If your policy number begins with the letters 'EA' and the
number seven like this EA7xxxxx
you should use this contact information:
Telephone: +44 8707 744 789
E-mail: medicalops@europ-assistance.co.uk
Your Scheme Reference Number is: ROCK/EUST/2009 (09DGS &
09DGA)
Emergency verification of your insurance and any vital medical
information can be accessed at www.dogtag.co.uk/proof. Log in using your Tag
number and password. All the information you require about your
cover is on display in your member's file.
For detailed Claims information on policies beginning
7?????, click HERE.
2. For Policy Numbers starting with MA
If your policy number begins with the letters
MA?????? (for example MA123456), you should use
this contact information:
Illness & Emergencies
Telephone: +44 20 8239 3968
email:international_dept@mondial-assistance.co.uk
Emergency verification of your insurance and any vital medical
information can be accessed at www.dogtag.co.uk/proof. Log in using your Tag
number and password. All the information you require about your
cover is on display in your member's file.
For detailed Claims information on policies beginning MA??????,
click HERE.
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US and CANADIAN CONTACT
DETAILS
If you are a US or Canadian resident and bought
your coverage from your home address in the US or Canada, click HERE.
If you are a UK resident with a UK policy but
are currently in North America, click HERE
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